Knowledge Base Overview

The Knowledge Base feature offers the flexibility to create and manage dedicated knowledge bases for your AI tools. This enables more efficient content organization and allows for tailored training, ensuring highly accurate and context-specific responses. In this guide, we will go through each aspect of the Knowledge Base section to equip you for AI success.

To get started, navigate to the Knowledge Base section located in your account settings. If you have already created a Knowledge Base, it will be listed here.

Click this button to set up a new knowledge base in your account. You will be required to assign a name to the knowledge base and enter the URL that hosts the information. Optionally, you can add FAQs and enter a description for further details.

Manage multiple knowledge bases seamlessly by using the search bar to locate them!

The Knowledge Base Table lists all the knowledge bases created by the users in your account alongside their creation date and time.

To modify or remove a Knowledge Base, click the three-dot menu located next to the corresponding entry.

With the tools provided in the Knowledge Base section, you can efficiently manage, customize, and scale your AI training efforts. Whether you're creating, editing, or searching through multiple knowledge bases, this feature ensures your AI bots are always equipped with the most relevant information, laying the foundation for more accurate, personalized, and impactful interactions.